Highly accomplished Biomedical Engineer & IT Specialist with over 25 years of experience in medical technology, IT infrastructure, sales, and customer service. Proven expertise in managing biomedical equipment, troubleshooting medical devices, and optimizing IT solutions for healthcare and corporate sectors. Recognized for leading high-value projects, providing technical training, and ensuring compliance with medical device regulations. Certified Biomedical Technical Personnel (BTP) by the Medical Device Authority, Malaysia. Passionate about improving patient care and operational efficiency through innovative healthcare solutions.

Key Achievements & Career Highlights

✅ Biomedical Engineering & Medical Device Expertise

• Successfully managed and maintained hematology analyzers & diagnostic equipment across multiple hospitals and clinics.
• Led high-value projects such as supplying QC solutions to government hospitals and implementing biomedical waste treatment systems.
• Certified Biomedical Technical Personnel (BTP) ensuring compliance with medical device regulations.

✅ IT & Technical Leadership

• 25+ years in IT & infrastructure management, including network security, cloud solutions, and system administration.
• Successfully implemented VPN connections, firewall security, and ERP systems across multiple organizations.
• Expert in Active Directory, Microsoft Navision, SQL Server, Linux Systems, and cybersecurity protocols.

✅ Sales & Customer Management

• Led sales teams and achieved multi-million ringgit contracts in the biomedical & IT sectors.
• Experienced in customer relationship management (CRM), ensuring high client satisfaction & retention.
• Founder of eHailing.FM, a community platform supporting e-hailing drivers in Malaysia.

✅ Project Management & Business Growth

• Managed high-value biomedical projects (up to RM1.5 million per project) for hospitals and medical institutions.
• Led multi-department coordination in sales, diagnostics, and technical support, ensuring business growth and operational excellence.
• Implemented process improvements & quality assurance to enhance efficiency & service delivery.